I registrated but I didn't receive the confirmation e-mail.
The confirmation e-mail can possibly be identified as suspicious and marked as spam. If you can't find it after checking your spam files, please follow this link to get a new confirmation e-mail. If the problem persists, please contact us by email to email@example.com (send it via the e-mail you used to register), we will then sign you up manually.
I forgot my password. What do I do?
You can reset your password by following this link Forgotten Password ?. Please fill in the email related to your account to reset your password (after the validation of your request).
How is my personal data handled?
Two types of data are hosted on Lockee.fr.
First of all, your personal data linked to your user account are stored in the database: your e-mail address, your ciphered password (a one-way hash), your name and surname. These data vouch for the smooth running of the website and won't be transferred or sold to a third party and are stored until your user account is definitely closed.
Then, the data linked to your saved locks in the database is composed of: the user name linked to the lock, the title of the lock, the type of lock, the crypted user code (decryptable by the service), the type of content, the .... and the owner of the lock. These data are stored until the removal of the lock.
Can I get additional locks?
If you no longer have enough of the 60 locks provided at the beginning because you absolutely must keep the other assets (sharing on the web for example), do not hesitate to send an email to the firstname.lastname@example.org address to increase the maximum limit of your account. Please do not forget that the unnecessary hosting of locks at a financial but also ecological cost.
Can I use the service for commercial use?
The use of the service for commercial purposes is strictly prohibited. When a project does not respect these conditions, the associated account may be deleted without any warning and without the possibility to recover the content. However, commercial projects have the possibility to install a Wordpress platform hosted on their own server in order to add the standalone Lockee extension which is available for free. This is the only solution: no paid offer of the service is proposed for the moment.
I would like to delete my account permanently. How to do this?
You can permanently delete your account (and all associated locks) by logging in and going to "My Account". Be careful, the deletion of the data (locks associated with the account) is definitive.
What are the steps to create a lock?
To create a lock, several screens will guide you to fill in the order:
The choice of the name for the padlock (not public) and possibly a custom link;
The choice of the type of lock (numbers, directions, colors, schema, password);
The choice of the opening code for the lock;
The choice of the content to be displayed when opening the lock;
Entering the content to be displayed when opening the lock.
What are the different types of locks available?
It is possible to create the following locks:
Digital : you must type the code on a numeric keypad;
Directional (4 directions) : you must type the code on a directional keyboard (top, bottom, left, right);
Directional (8 directions) : you must type the code on a directional keyboard (N, NE, E, SE, S, SW, W, NO);
With colors : you have to type the code on a keyboard with colors;
Musical : you must type the code on a piano keyboard (including a scale);
With pattern : it is necessary to draw a path on a grid including nine points;
With switches (4x4) : you have to activate the right switches in the grid;
With switches (5x5) : you have to activate the right switches in the grid;
With ordered switches (4x4) : you have to activate in the right order the right switches in the grid;
With ordered switches (5x5) : you have to activate in the right order the right switches in the grid;
Geotagged (real) : you have to move and use the location of the device;
Geotagged (virtual) : Enter coordinates or use an address (to get the coordinates) ;
Username / Password : you must enter a username and password (text fields);
Password : you must enter a password (text field).
What content can be displayed when opening a lock?
The following contents can be displayed after opening a lock:
a text : a text with formatting (bold, underlining, colors) that can contain links;
an image : an image of your device directly hosted on the site;
a sound file : a sound from your device directly hosted on the site;
an external video : a video hosted on an external site (Youtube, Dailymotion, Vimeo, Mediacad or Apps.Education.fr);
a webpage : a redirection to an external web page.
Can I use the service to transmit sensitive information?
The service was built to answer a specific problem: to create virtual locks that can be used in the context of escape-game. It is therefore not advisable to use the service to transmit sensitive information. First, the lock opening code is stored encrypted in the database. This means that it is not directly visible but that it may be possible, knowing the encryption process, to decrypt it. In addition, the content displayed when the lock is opened is stored in the database without any encryption (this is not a problem in the game).
Import/export of locks
Can I export locks so I can delete them and save space?
Thanks to the export buttons, it is actually possible to export a lock in xml format to save it off-site. The information in the xml file can be modified excluding the content of the lock and security key because the site will check that they are in conformity with the original publication.
How to import locks on the site?
On the page Import locks, it is possible to re-import one or more locks on the site (within the maximum number allowed). When a custom link has been defined, it is automatically reused when importing so that all previously used links become valid again.
What are the ways to access a lock?
After creating a lock, it is possible to access it:
by a direct link of the https://en.lockee.fr/o/lock-id type;
by a custom link of the https://en.lockee.fr/o/user-id/custom-link type;
by a QR-code generated automatically referring to one of the two previous links (visual below);
by an iFrame code that can be integrated into other web pages with the code below: <iframe src="https://en.lockee.fr/o/lock-id" width="350" height="500" frameborder="0"></iframe>.